Resume

January 2024 - April 2024

Graduate Teaching Assistant

High Point University

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• Supported the faculty advisor in delivering lectures and managing classroom activities, contributing to a more engaging learning environment for 41 students

• Managed course documents and records, including negotiation simulations, attendance, and extra credit, to ensure accuracy and smooth course operations

• Distributed class materials promptly to maximize preparation time, leading to more effective negotiation simulations and feedback sessions

• Organized diverse groups for 15 negotiation simulations, enhancing students’ ability to practice varied negotiation tactics and improve learning outcomes

• Managed course communications, resolving over 30 student inquiries and scheduling issues to ensure smooth course operations

• Assisted in guest speaker events, managing set-up, facilitating Q&A sessions, and coordinating networking for over 45 attendees

June 2022 - September 2023

Social Media Manager​

Newfield Swim & Tennis Club

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• Managed social media communications across Instagram and Facebook platforms to maintain and increase facility awareness by 10%

• Captured and shared over 50 images and videos from aquatics, tennis, and social events to increase event awareness and member participation by 20%

• Created dynamic content, including over 50 posters, infographics, and presentations, to display around the facility to increase awareness of new club initiatives by 20%

• Analyzed social media metrics such as engagement rates, reach, and follower growth to refine content strategy and improve overall engagement

• Engaged with members on social media through comments, messages, and story reposts to increase member engagement by 15%

• Created the annual Newfield Swim & Tennis Club program ad for FCSL County Swim Championships, promoting the successful aquatic seasons and congratulating the work of coaches and graduating seniors

May 2022 - August 2023

Front Desk Attendent​

Newfield Swim & Tennis Club

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• Served as the first point of contact for over 100 members and guests daily, ensuring accurate check-ins and proper account credits for guests

• Addressed member inquiries, managed reservations, and fulfilled member requests, increasing overall member satisfaction by 20%

• Assisted in event preparation, including setup and teardown, while managing member and guest check-ins for special events, accurately recording attendance for future event planning

• Optimized Google Drive organization by categorizing and storing key documents, images, and videos, streamlining access and improving efficiency

• Maintained organization and cleanliness of indoor and outdoor office spaces, ensuring quick and easy access to files, event materials, and first aid supplies, improving overall operational efficiency

• Provided First Aid assistance to members and guests in the main entrance area, ensuring safety and rapid response outside of the pool deck

May 2019 - August 2023

Lifeguard​

Newfield Swim & Tennis Club

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• Monitored the safety and well-being of up to 100 members and guests daily, enforcing pool rules and regulations to ensure a secure environment and lower the number of safety incidents

• Conducted regular pool inspections, including recording daily pool readings and removal of debris, ensuring a safe and hazard-free environment for members and guests

• Created and shared daily schedule rotations for lifeguards, updating with weather and staff changes to improve operational efficiency

• Managed cleanliness and stocked essential items in the pool deck and restroom facilities to uphold state standards

• Maintained up-to-date knowledge of CPR, AED, and other lifeguarding techniques through continuous training and certification

• Assisted in training new lifeguards on safety protocols and emergency procedures, fostering a culture of safety and preparedness among the team

May 2021 - June 2022

Summer Camp Counselor​

Methodist Family Center Preschool

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• Co-led a group of eight 3-year-olds, guiding them through daily camp activities while fostering a fun and engaging environment

• Enforced camp rules to ensure the safety of children ages 3 to 6 during various activities, including classroom sessions, outdoor play, and guest events

• Mediated interpersonal conflicts among campers, resulting in a 25% reduction in daily incidents and promoting a positive group dynamic

• Assisted in executing over 10 guest events, such as art, science, and gym activities, boosting camper participation by 25%

• Prepared and distributed age-appropriate materials for children ages 3 to 6, ensuring each classroom had the correct quantity and level for optimal learning

• Collaborated with fellow counselors and camp staff to plan daily schedules and adapt activities based on campers’ needs and energy levels, enhancing overall camp experience and engagement

December 2021 - January 2022
December 2019 - January 2020

Seasonal Sales Associate

Vineyard Vines

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• Achieved sales targets by developing and maintaining strong customer relationships, ensuring their needs are met while driving store revenue

• Enhanced the in-store experience by embodying the brand promise of “Every Day Should Feel This Good,” creating an inviting atmosphere through effective communication and customer engagement

• Upheld customer service best practices and company values, fostering a positive, energetic, and welcoming team environment

• Ensured efficient merchandise control and loss prevention practices while maintaining a clean and organized store environment to enhance customer satisfaction

• Contributed to visual merchandising standards and provided weekly feedback on product performance, aligning store presentation with company initiatives

• Supported in-store events by sourcing and executing activities that engage customers, promoting a fun shopping atmosphere that encourages repeat visits